Respect for People

Using Negotiation Techniques to Influence Change

Let's create a hypothetical situation. Say you are trying to make a positive change in your business or organization. In this scenario, you want to reduce the time and effort required to purchase supplies by removing some of the layers of approvals required. To do this, you need buy-in from a key stakeholder - in… Continue reading Using Negotiation Techniques to Influence Change

Leadership, Respect for People, Strategy

Continuous Improvement in a Time of COVID-19

I am fortunate to be working for a company that is making essential products during these challenging times. This is a privilege that I know is sadly not the case for many whose jobs have been affected by the economic impact of COVID-19. But for those of us who continue to work in the field… Continue reading Continuous Improvement in a Time of COVID-19

Employee Engagement, Keynote Speeches, Leadership, Lean, Respect for People, Toyota

“What I Learned by Leaving Toyota” – KaiNexicon Keynote Speech

I had the privilege of giving a talk at the 2019 KaiNexicon conference in Austin, TX. In "What I Learned from Leaving Toyota", I outlined the key three lessons I learned by transferring the knowledge I gained while working for Toyota to my next company. See links below to video and summaries. Link to video… Continue reading “What I Learned by Leaving Toyota” – KaiNexicon Keynote Speech

Employee Engagement, Lean, Respect for People

Building Standard Operating Procedures for a Homeless Shelter

I recently had the opportunity to partner with a non-profit organization that provides food and shelter to the homeless population in the local area. It was my first time applying the principles and tools of continuous improvement to the non-profit world, and I was amazed to discover how well the concepts transferred outside of traditional… Continue reading Building Standard Operating Procedures for a Homeless Shelter