Expanding the Practice of Continuous Improvement
Have you ever wondered, "This employee engagement / continuous improvement stuff sounds great, but does it really work?" In my experience, the answer is a resounding "Yes." This is a story about how the right process indeed leads to the right results, and represents one of the most meaningful projects I have experienced in my… Continue reading How 200 Jobs Were Saved by Engaging Employees in Continuous Improvement
A recent trip to Lowe's reminded me of the importance of empowering employees. One Friday afternoon, I went to the home improvement store to pick up some mulch for my yard. I spotted a discounted Azalea bush marked down from $25 to $5. It needed some TLC, but for that price it was worth the… Continue reading What a Trip to Lowe’s Taught Me About Employee Empowerment
I'm pleased to announce that on February 8, 2018, I will be presenting a webinar with Kainexus, a company that has developed a software solution to help engage the workforce in ongoing continuous improvement efforts. I have been a long-time listener to the Kainexus podcast, and it's truly an honor to be presenting this webinar.… Continue reading Upcoming Webinar “How to Use A3 Thinking in Everyday Life”
At the 2018 AME Conference in Boston, I finally met Ron Pereira of Gemba Academy at Tuesday evening's cocktail hour. I had done an interview with Ron almost a year prior, and was excited to meet him in person. We chatted for a bit, then he asked me if I wanted to do a… Continue reading “Why I Needed to Leave Toyota” – An Interview with Gemba Academy
Leaving Toyota was one of the most difficult and painful decisions I have ever made. Working there was a tremendous experience. I fit naturally into Toyota's deep-seated culture of continuous improvement, and found my values to be in total alignment with the companies. The phrase, "Toyota builds people, not cars" was completely true. I was… Continue reading Why I Needed To Leave Toyota
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